ClickTrek

Refund Policy

Last updated: May 17, 2026

This policy applies to ClickTrek Pro one-time license purchases unless mandatory law, payment-network rules, or checkout terms shown at purchase provide stronger rights.

14-day refund window

You may request a refund within 14 days after purchasing ClickTrek Pro. Requests submitted within this window are generally approved unless the request is connected to fraud, abuse, misuse of the service, a duplicate payment dispute, or a legal restriction that prevents the refund.

Billing errors and technical issues

ClickTrek will also review refund requests involving duplicate charges, unauthorized or fraudulent charges, incorrect charge amounts, or technical failures that materially prevent activation or use of Pro after reasonable troubleshooting.

Refund limits

refunds are normally returned to the original payment method through Stripe
refund timing depends on Stripe, the payment method, banks, card networks, and local payment rules
approved refunds may result in deactivation or revocation of the related Pro activation code
refund requests may be declined for fraud, abuse, chargeback duplication, or requests outside this policy where no mandatory legal right applies

How to request a refund

Submit refund requests to pbinder.supp@gmail.com. Include enough information to identify the transaction, such as the receipt email, Stripe receipt or transaction reference, purchase date, activation code if available, and a short description of the issue.

Chargebacks and duplicate disputes

If you have already opened a dispute or chargeback with your bank or card provider, the payment network may require the issue to be handled through that process. ClickTrek may pause direct refund handling while a duplicate dispute is pending.

Mandatory rights

This policy does not limit any non-waivable refund, cancellation, payment-dispute, or consumer rights that apply in your location.

Policy changes

ClickTrek may update this Refund Policy to reflect product, payment, legal, or operational changes. The "Last updated" date shows when the current version took effect.